One of the things I enjoy most about my job at Stewart is working for a company that is committed to collaboration and innovation. This outlook encourages us to explore our business from unique perspectives, empowers our associates to lead in their everyday roles, and challenges us to never settle for status quo. The days of approaching new technology integrations by throwing requirements over the fence to the IT department are long gone. Collaboration is the new standard.
Collaboration across my team and throughout the company has been critical in the adoption of new processes and technologies, and has enabled our team to perform at the highest level. When our associates collaborate and better understand how their roles impact the bigger picture, they are more engaged and take more ownership and pride in their work. It also encourages them to step out of their comfort zone and propose new projects and processes, which have significant business impact.
This focus on collaboration is reflected in our ability to innovate and accelerate product development. We are laser focused on improving the customer experience as we work to put technology on the forefront of operations. This focus is a shared goal across the company – from IT and business development to legal and marketing.
Stewart’s eClosing initiative is one example of this. Last month, I shared how technological advancements enabled our offices to perform Washington’s first-ever online notarization. This would not have been possible without utilizing the expertise and hard work of each and every person on our team, which enabled us to build a better solution for our customer and achieve success. In January, our eClosing team will host a webinar on Stewart’s approach to eClosing and our strategic rollout plan, and we will be taking questions from webinar attendees. We invite you to join the discussion.
Our goal at Stewart is to be on the forefront of customer experience and innovation – and we will only achieve that goal through knowledge sharing, teamwork and collaboration.