The time has come for business leaders think bigger. Gone are the days of accepting the status quo and settling for a basic service and experience. A new, customer-centric era has been ushered in, and product development should be top of mind for all of us.
We can probably all agree that 2017 was an exciting year for everyone, but that was especially true for those of us in the real estate, mortgage lending, title, and escrow professions. As we bring the year to a close, I wanted to share some insights about the major trends we are tracking here at Stewart.
Today’s consumers are not only mobile, they are focused on convenience. New eClosing technology enables us to serve our consumers in multiple locations and time zones – and according to their availability.
In my new white paper, “ONLINE CLOSINGS — A Guide for Mortgage Lenders & Title Agents” I discuss the current status of the law related to online notarization and some areas where the industry can work together to bring state laws into the modern age of technology for a fully paperless eClosing.
Last week, I traveled to New York City with our Chief Economist Dr. Ted Jones for a special presentation at the New York Stock Exchange. My portion of the presentation focused on transforming traditional marketing departments into dynamic customer experience teams – and what that means for business growth. Here are three key takeaways from my presentation that you can easily apply in your business strategy.
Stewart is proud to congratulate leaders Dawn Lewallen, senior compliance counsel and senior underwriter, and Tara Smith, senior vice president and director of Agency Services, for being honored as HousingWire 2017 Women of Influence.
A ‘self-driving’ eClosing may mean a hybrid approach in your state, which enables providers to find unique, consumer-driven solutions for traditional real estate closings.
Industry veterans Anne-Marie Kuhlman and Kevin Nelson have both been promoted to the roles of division president, Direct Operations in Colorado. In these roles, they will co-manage the state of Colorado, deepening our leadership presence and further growing our Colorado markets.
Advertising and marketing your title, closing and settlement financial services over social media is a great way to take reach a larger audience. Remember to take a closer look at what RESPA and your state laws require to ensure your compliance on social media platforms.
Stewart Club Excellence is an enterprise-wide reward and recognition program honoring top performers on our sales and operations teams. Last month, we had the honor of celebrating our 2016 winners in San Diego.